FAQ
This FAQ is constantly being updated, and frequently asked new questions will also be answered here.
1. Do i need an appointment?
In most cases, no appointment will be necessary during regular opening hours. However, if planning to visit spontaneously in larger groups, it is recommended to briefly get in touch in advance.
2. Can i bring my own drinks?
Yes, you can. As long as you leave your spot the way you found it ;)
3. Do i need my own material?
No, you don’t have to. We provide the materials such as brushes, paints and, of course, your favorite ceramic pieces.
4. How much money do i need?
That is entirely up to you. You pay the price per painted ceramic piece. Simply take a quick look at the price list in advance.
5. When can i get my pieces?
As a rule, it takes 2–4 weeks until the artworks are ready for collection. This naturally depends on the number of pieces that need to be fired.
6. Can i bring my pet?
Yes, you can, but please discuss this with us in advance through the known channels.
7. Can i pay by card?
Yes, that is possible. The common SumUp system is used, allowing payment with almost all cards as well as Apple Pay and similar services.
8. How is the park situation?
Yes and no, there are some street parking spaces available, but they are limited to 1 hour on weekdays. In the side streets, it is possible to park for free depending on availability. The nearest larger parking areas are at the market square, but there is also a 2-hour parking limit on weekdays. Alternatively, the Park & Ride car park at the entrance to the town by the Recknitz can be used. From there, it is only a 10-minute walk away.
9. Is barrier-free access possible??
Yes, our store is equipped with wheelchair ramps to provide barrier-free access: